Operator documentation
Partner Dashboard
The Partner Dashboard gives an LCO or franchise partner a quick view of their own business: active subscribers, expiring users, wallet balance, renewals, collec
Partner Dashboard
The Partner Dashboard gives an LCO or franchise partner a quick view of their own business: active subscribers, expiring users, wallet balance, renewals, collections, and pending support.
Where To Open
| Area | Menu | URL |
|---|---|---|
| Partner Dashboard | Partners -> Partner Dashboard or dashboard shortcut |
/partner/dashboard/index |
How To Use It
- Check wallet balance before renewing customers.
- Review expiring subscribers for today and upcoming days.
- Check failed renewals or suspended subscribers.
- Compare daily collection with wallet deductions.
- Open subscriber or report links from dashboard cards.
Key Widgets
| Widget | Meaning | Action |
|---|---|---|
| Active subscribers | Subscribers currently active in partner scope | Investigate sudden drops. |
| Expiring soon | Subscribers nearing expiry | Renew or contact customer. |
| Wallet balance | Available prepaid operating balance | Request top-up if low. |
| Daily renewals | Renewals processed today | Match with receipts and reports. |
| Tickets | Open complaints in partner scope | Assign or follow up. |
Troubleshooting
If dashboard totals look wrong, check the organization filter, partner ownership, and date range. If wallet balance looks wrong, open wallet ledger before requesting manual correction.