Operator documentation

ISP Reports and Exports

Reports convert operational data into collection, revenue, subscriber, usage, network, tax, partner, inventory, HRM, and support views.

ISP Reports and Exports

Reports convert operational data into collection, revenue, subscriber, usage, network, tax, partner, inventory, HRM, and support views.

Where To Open

Area	Menu	URL
Report Hub	`Reports -> All Reports`	`/reports/index`
Scheduled Reports	`Reports -> Scheduled Reports`	`/scheduled-reports/index`
Audit Export	`Administration -> Audit Export`	`/export/audit-financial`

Main Report Groups

Group	Examples	Use It For
Financial	Collection, revenue, outstanding, tax, subscriber due	Daily cash and accounting review.
Subscriber	Subscriber list, new subscriptions, expiry, KYC	Customer operations and compliance.
Plan	Plan sales, popularity, plan-wise revenue	Product performance.
Network	Usage, bandwidth, NAS sessions, auth failures	Network operations and support.
Partner	Partner collection, wallet balance, growth	LCO and reseller monitoring.
Support	Ticket summary, ticket aging, SLA	Support quality control.
Inventory	Stock summary, stock movement, technician stock	Material control.

How To Export A Report

Open the required report.
Set date range and organization filter.
Apply any status, plan, partner, or payment method filters.
Review totals on screen.
Export CSV, Excel, PDF, or print where available.

Scheduled Reports

Use Scheduled Reports when finance, management, or NOC teams need recurring data. Set the report, filters, schedule, recipient, and delivery channel. Review output once manually before trusting an automated schedule.

Common Checks

If totals do not match expectation, check date range first.
If partner data is missing, check organization filter and hierarchy.
If network usage is zero, verify RADIUS accounting data exists.
If exported data differs from screen data, re-run filters and clear stale browser cache.