ISP Payment Gateway — Razorpay & UPI

Reviewed by the NowaCRM ISP operations team Last updated: May 18, 2026

Quick answer

Payment collection is the lifeblood of any ISP. Late payments, manual reconciliation, and chasing subscribers for dues drain your resources. NowaCRM integrates with India's leading payment gateways — Razorpay, PhonePe, and direct UPI — to automate your entire collection process. Subscribers pay online, payments verify instantly, invoices clear automatically, and service activates without a single manual step.

01

Razorpay Integration for ISPs

NowaCRM's Razorpay integration supports all payment methods — credit/debit cards, UPI, netbanking, and wallets. The subscriber portal displays a Razorpay checkout button on pending invoices. When payment completes, Razorpay sends a webhook that NowaCRM verifies using signature validation. The payment is matched to the invoice, the invoice is marked paid, and a RADIUS CoA activates the subscriber's service. Failed payment webhooks trigger automatic retry notifications.

02

PhonePe & UPI Deep Integration

UPI is how India pays. NowaCRM supports PhonePe's payment gateway for UPI collect requests, QR code generation, and payment links. Subscribers can scan a QR code or click a payment link to pay via any UPI app — Google Pay, PhonePe, Paytm, or their bank app. UPI payments are verified via webhook within seconds. For walk-in collections, partners can generate dynamic QR codes at the point of sale.

03

Wallet System for Partners & Subscribers

NowaCRM includes a built-in wallet system. Subscribers can pre-load their wallet for automatic renewal deductions — no need to remember payment dates. Partners collect from subscribers and the amount credits to their partner wallet. Commission is calculated and credited automatically. Wallet transactions maintain an immutable ledger for complete financial auditability.

04

Offline Payment Recording

Not every payment comes through a gateway. NowaCRM supports manual payment entry for cash, cheque, NEFT, and bank transfers. Partners and employees can record payments with UTR numbers, cheque details, or cash receipt references. Manual payments go through an approval workflow to prevent fraud. The audit trail records who entered the payment, when, and who approved it.

05

Payment Reconciliation & Reporting

Daily payment reconciliation reports match gateway transactions with NowaCRM invoices. Unmatched payments are flagged for manual review. Collection reports break down payments by method (UPI, card, cash, wallet), by partner, by plan, and by date range. GST-compliant payment receipts are auto-generated for every transaction.

FAQ

Frequently Asked Questions

Which payment gateways does NowaCRM support?

NowaCRM integrates with Razorpay (cards, UPI, netbanking, wallets), PhonePe (UPI), and supports manual payment entry for cash, cheque, NEFT, and bank transfers.

How fast are online payments processed?

Online payments are processed via webhooks within seconds. Payment verification, invoice matching, and subscriber activation happen automatically — typically under 10 seconds end-to-end.

Can subscribers pay via UPI?

Yes. Subscribers can pay via any UPI app (Google Pay, PhonePe, Paytm, etc.) through payment links or QR codes generated by NowaCRM.

Is there a wallet system for auto-renewal?

Yes. Subscribers can pre-load their wallet, and NowaCRM automatically deducts renewal charges from the wallet balance. Partners also have wallets for commission tracking and settlements.

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ISP Payment Gateway Integration — Collect Payments Automatically