ISP Billing Software FAQ

Question 1

What is ISP billing software?

Accepted Answer

ISP billing software helps broadband operators manage subscribers, plans, invoices, payments, renewals, taxes, network authentication, tickets, partners, and reports from one system.

Question 2

Does NowaCRM support RADIUS billing for ISPs?

Accepted Answer

Yes. NowaCRM supports FreeRADIUS-oriented workflows for PPPoE authentication, accounting, CoA, disconnects, speed policy, expiry handling, and session reporting.

Question 3

Can NowaCRM work with MikroTik routers?

Accepted Answer

Yes. NowaCRM supports MikroTik-friendly RADIUS workflows including PPPoE authorization, MikroTik-Rate-Limit speed policy, CoA, PoD, and online session monitoring.

Question 4

Does NowaCRM support GST invoices for broadband operators?

Accepted Answer

Yes. NowaCRM supports GST-ready invoice workflows with tax groups, CGST, SGST, IGST, invoice numbering, GSTIN fields, payment matching, and reports.

Question 5

Can subscribers pay through UPI and payment gateways?

Accepted Answer

Yes. NowaCRM supports UPI and gateway-led payment collection workflows, wallet credits, payment reconciliation, receipts, and automated renewal after successful payment.

Question 6

How does NowaCRM pricing work?

Accepted Answer

NowaCRM uses per-subscriber pricing based on active subscribers. Suspended, expired, and terminated subscribers are excluded from active subscriber billing.

Question 7

Can NowaCRM manage LCOs and ISP partners?

Accepted Answer

Yes. NowaCRM supports partner hierarchy, reseller portals, partner wallets, commission templates, scoped subscriber access, settlement workflows, and reports.

Question 8

Does NowaCRM include subscriber CRM?

Accepted Answer

Yes. Subscriber CRM includes profiles, KYC, plans, payment history, tickets, field visits, connection details, partner ownership, and lifecycle status.

Question 9

Is NowaCRM suitable for small ISPs?

Accepted Answer

Yes. NowaCRM is suitable for local ISPs starting with small subscriber counts and can scale to larger multi-city operations with the same platform.

Question 10

Does NowaCRM replace spreadsheets for ISP operations?

Accepted Answer

Yes. NowaCRM replaces spreadsheets for billing, subscriber tracking, renewals, partner commission, support tickets, inventory, and operational reporting.

ISP Billing Software FAQ

Quick answer

Answers Indian ISPs Ask Before Switching

Explore ISP Software Keywords and Guides

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