IPTV Billing for ISPs — Unify TV & Broadband in One Platform
Unified IPTV and broadband billing for triple-play ISPs. Channel package management, STB inventory, subscriber activation, and combined invoicing in one platform.
Quick answer
Triple-play ISPs offering broadband + IPTV + voice need unified billing. Running separate systems for each service creates reconciliation nightmares, confuses subscribers with multiple bills, and makes partner commission calculation impossible. NowaCRM brings IPTV billing into the same platform as your broadband billing.
Channel Package Management
Create and manage IPTV channel packages — basic, standard, premium, sports, regional. Each package has its own pricing, channel list, and validity. Subscribers can be assigned multiple packages. Package changes (upgrades, add-ons) are handled with proration and immediate activation.
STB Device Management
Track Set-Top Box inventory with serial number, MAC address, model, and firmware version. Assign STBs to subscribers during activation. Track device status — deployed, returned, defective. Integration with TR-069 ACS for remote STB management (firmware updates, factory reset, diagnostics).
Combined Broadband + IPTV Billing
Generate a single invoice for broadband and IPTV services. Subscribers see one bill, make one payment. Internally, revenue is tracked separately per service for reporting. Bundle pricing lets you offer discounts for combined subscriptions. GST is applied per service category with correct HSN/SAC codes.
IPTV Subscriber Activation
When a subscriber is activated for IPTV, NowaCRM provisions their STB with the correct channel packages. Activation can be automated based on payment (similar to broadband CoA). Suspension and reactivation of IPTV service follows the same lifecycle as broadband. Separate service status allows broadband-active but IPTV-suspended scenarios.
OTT App Integration
Offer OTT apps (Netflix, Hotstar, etc.) as add-ons to subscriber plans. Track OTT subscription status and billing. Bundle OTT with broadband and IPTV for triple-play packages. Subscriber portal shows all active services — broadband, IPTV, and OTT — in one view.
Frequently Asked Questions
Can NowaCRM bill broadband and IPTV together?
Yes. NowaCRM generates unified invoices for broadband and IPTV services. Subscribers receive one bill and make one payment. Revenue is tracked separately per service for reporting.
Does it manage STB inventory?
Yes. Track STBs by serial number and MAC address. Assign to subscribers, track deployment status, and manage through TR-069 ACS integration.
Can subscribers choose IPTV channel packages?
Yes. Create packages (basic, premium, sports, etc.) with per-package pricing. Subscribers can be assigned multiple packages with upgrade/downgrade support.
Does it support OTT bundling?
Yes. Offer OTT services as add-ons to broadband or IPTV plans. Track subscriptions and include in unified billing and subscriber portal.
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