LCO Billing Software — Built for the MSO–LCO Way of Working
LCO billing software for local cable operators and MSO networks. Partner hierarchy, wallet settlements, GST invoices, and doorstep collection tracking.
Quick answer
The MSO–LCO model has its own rules: the MSO controls the feed and the plans, LCOs own the last mile and the customer relationship, and money moves up the chain through settlements. NowaCRM's multi-level partner hierarchy maps directly onto this structure — every LCO gets a wallet, a portal, and shared plans with margins, while the MSO keeps full visibility and GST-compliant billing.
The MSO–LCO Hierarchy, Modeled Natively
In NowaCRM, the MSO operates as the root organization and each LCO as a partner — with sub-operators supported through the recursive hierarchy. Plans are shared down to LCOs with per-LCO margins, and settlements flow through cascading wallets with parent-funded top-ups. The system mirrors how your network already works, instead of forcing a new structure on it.
GST Invoicing for Cable and Broadband
Whether LCOs are billing cable TV packages, broadband, or both, NowaCRM generates GST-compliant invoices automatically. Subscribers can pay online via UPI, Razorpay, PayU, CCAvenue, Cashfree, or Paytm through the self-care portal, and every payment reconciles into the right LCO's ledger instantly.
Doorstep Collections, Digitally Tracked
Cable collections still happen at the doorstep — and that's fine, as long as they're recorded. LCO operators and their staff log collections in NowaCRM, the subscriber gets an instant WhatsApp/SMS payment confirmation, and the amount reflects in the LCO's wallet position. Cash stops disappearing into notebooks.
Per-LCO Entitlements and Reporting
Control what each LCO can do — payment gateways, online payment on/off, notification channels, and subscriber portal permissions — with entitlements cascading down the hierarchy. Partner-wise reporting shows each LCO's subscriber counts, collections, and dues, so settlement day is a report, not a negotiation.
Frequently Asked Questions
Does NowaCRM fit the MSO–LCO structure?
Yes. The multi-level partner hierarchy maps the MSO as the root organization and LCOs as partners, with sub-operators, shared plans with margins, and cascading wallet settlements.
How are LCO collections handled?
LCOs record doorstep collections in the system, subscribers get instant payment confirmations on WhatsApp or SMS, and amounts reconcile into each LCO's ledger and wallet automatically.
Is GST billing supported for cable operators?
Yes. NowaCRM generates GST-compliant invoices for cable and broadband services, with online payment via UPI and major Indian gateways.
Can each LCO have its own login and reports?
Yes. Every LCO operates through its own portal with its own subscribers, wallet, and reports, while the MSO sees partner-wise reporting across the entire network.
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