ISP Inventory Management — Track Every Device from Warehouse to Subscriber
Manage ISP network inventory — ONU/ONT devices, routers, cables, splitters. Serial number tracking, warehouse management, assignment to subscribers, and stock alerts.
Quick answer
ISPs deal with thousands of physical devices — ONUs, routers, cables, splitters, SFP modules, patch cords. Losing track of inventory means lost revenue, duplicate purchases, and subscriber activation delays. NowaCRM provides carrier-grade inventory management with serial number tracking, warehouse management, and subscriber-linked asset assignment.
Serial Number & Asset Tracking
Every device is tracked by serial number and MAC address from procurement to deployment to decommission. Barcode/QR scanning speeds up receiving and field operations. Asset status lifecycle: In Stock → Assigned → Deployed → Returned → Defective → Decommissioned. Full history is maintained for each device.
Warehouse & Stock Management
Manage multiple warehouses and stock locations. Track stock levels per item per warehouse. Transfer stock between locations with transfer orders. Set minimum stock levels for automated reorder alerts. Purchase orders track vendor, quantity, price, and delivery status. Stock movement audit trail for accountability.
Subscriber Asset Assignment
When a subscriber is activated, assign network devices (ONU, router, etc.) to their account. The subscriber profile shows all assigned equipment with serial numbers. On termination or churn, the system tracks device return status. Unreturned equipment is flagged for follow-up and can be charged to the subscriber.
Partner-Wise Inventory Distribution
Distribute inventory to partners for field deployment. Each partner's stock is tracked separately. Partners can request stock from the central warehouse. Stock transfers between partners require approval. Partner-wise stock reports show utilization and wastage.
Procurement & Purchase Orders
Create purchase orders for vendors with item specifications, quantities, and pricing. Track order status from created to delivered. Receiving process validates quantities and serial numbers. Vendor performance tracking helps negotiate better deals.
Frequently Asked Questions
Can I track devices by serial number?
Yes. Every device is tracked by serial number and MAC address throughout its lifecycle — from procurement to subscriber assignment to return or decommission.
Does it support multiple warehouses?
Yes. Manage multiple stock locations with inter-warehouse transfers, minimum stock alerts, and per-warehouse stock reports.
Can partners manage their own inventory?
Yes. Partners have their own stock view, can request transfers from the central warehouse, and track deployed vs. available equipment.
How does subscriber device assignment work?
Assign devices to subscribers during activation. The subscriber profile shows all assigned equipment. On termination, unreturned devices are flagged for recovery.
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