Wireless ISP (WISP) Billing — Manage Radio Networks & Subscribers
Billing and management software for wireless ISPs (WISPs). Tower management, point-to-point/multipoint links, subscriber management, and RADIUS billing for wireless networks.
Quick answer
Wireless ISPs face unique challenges that fiber or cable ISPs don't — tower management, line-of-sight planning, radio interference, and weather-dependent service quality. NowaCRM supports WISP operations with tower-centric management, wireless subscriber onboarding, and RADIUS billing for radio-based networks.
Tower & Base Station Management
Track all your towers and base stations — location, height, equipment installed, power source, and coverage radius. Each tower can have multiple sectors with different frequencies and capacities. Subscriber counts per tower help you balance loads and plan capacity upgrades.
Point-to-Point & Multipoint Links
Manage PtP backhaul links between towers and PtMP distribution links to subscribers. Track link capacity, utilization, and quality metrics. When a backhaul link has issues, quickly identify all affected subscribers downstream. Link inventory includes radio make/model, frequency, and configuration.
Wireless Subscriber Onboarding
WISP subscriber onboarding includes unique steps: line-of-sight survey, signal strength assessment, CPE antenna alignment, and speed test verification. NowaCRM's survey form captures these wireless-specific data points. Installation quality directly impacts subscriber experience — verification ensures standards are met.
RADIUS Billing for Wireless
Wireless subscribers authenticate via RADIUS just like wired — PPPoE or DHCP with MAC-based auth. NowaCRM handles both authentication methods. Bandwidth control via RADIUS attributes works identically. FUP enforcement and CoA for plan changes work the same way regardless of physical medium.
Weather & Outage Management
Wireless networks are weather-sensitive. Track tower outages and their impact on subscriber sessions. Mass notification to affected subscribers during outages reduces helpdesk load. Post-outage reports help identify towers that need weatherproofing or redundancy improvements.
Frequently Asked Questions
Does NowaCRM work for wireless ISPs?
Yes. NowaCRM supports WISP operations including tower management, PtP/PtMP links, wireless subscriber onboarding, and RADIUS billing for radio-based networks.
Can I manage towers and base stations?
Yes. Track tower locations, equipment, sectors, coverage areas, and subscriber counts per tower for capacity planning and load balancing.
Does RADIUS billing work for wireless?
Yes. Wireless subscribers authenticate via RADIUS (PPPoE or MAC-based). Bandwidth control, FUP enforcement, and CoA work identically to wired networks.
How does it handle network outages?
Track tower outages, identify affected subscribers, send mass notifications, and generate post-outage reports for network improvement planning.
Related Solutions
The Complete ISP Billing and Management Software for India
Learn moreRADIUS Billing for ISPs — Automate Authentication, Accounting & Billing
Learn moreISP Bandwidth Management — Control Traffic, Maximize Network Efficiency
Learn moreISP Subscriber Management — Track Every Subscriber from Lead to Loyalty
Learn moreExplore More ISP Solutions
Platform Features
Ready to Transform Your ISP Operations?
Join 200+ ISPs running on NOWA CRM. Schedule a free demo and see it in action.