Broadband Management Software — Run Your Entire ISP from One Platform
Complete broadband management software for ISPs. Subscriber CRM, RADIUS billing, network monitoring, inventory, ticketing, and partner management in one platform.
Quick answer
Managing a broadband ISP involves dozens of moving parts — subscriber onboarding, network configuration, billing, payments, support, inventory, and partner management. Using separate tools for each creates data silos, integration headaches, and operational inefficiency. NowaCRM unifies everything into one broadband management platform.
Unified Operations Dashboard
One dashboard shows your ISP's health: active subscribers, today's collections, pending installations, open tickets, network alerts, and revenue trends. Drill into any metric for details. The dashboard adapts to your role — ISP admin sees everything, partner sees their branch, employee sees their assigned work.
End-to-End Subscriber Journey
From the moment a lead inquires about broadband to the day they churn, NowaCRM tracks every touchpoint. Lead capture → site survey → quotation → installation → activation → billing → support → renewal. No data falls through the cracks between departments because there are no department silos.
Network & Billing Integration
Network operations (RADIUS, NAS, CPE) and billing operations (invoices, payments, wallets) share the same subscriber database. When RADIUS authenticates a subscriber, it checks billing status in real-time. When billing suspends a subscriber, RADIUS enforces it instantly. No sync delays, no data mismatches.
Scalable for Any ISP Size
NowaCRM serves ISPs from 500 subscribers to 50,000+. The same platform, same features — just scaled differently. Small ISPs use it as an all-in-one tool. Large ISPs leverage multi-tenant hierarchy, partner networks, and advanced reporting. No need to migrate to a different platform as you grow.
Cloud-Hosted & Managed
NowaCRM is hosted on cloud infrastructure with automated backups, SSL encryption, and 99.9% uptime SLA. No server management on your side. Updates and new features are deployed automatically. Your data is backed up daily with point-in-time recovery capability.
Frequently Asked Questions
What does broadband management software include?
NowaCRM includes subscriber CRM, RADIUS billing, network monitoring, inventory management, ticketing, payment gateways, partner hierarchy, and reporting — all in one integrated platform.
Is it suitable for small ISPs?
Yes. NowaCRM scales from 500 to 50,000+ subscribers. Small ISPs use it as an all-in-one tool. Features are the same — just scaled to your size.
Do I need to manage any servers?
No. NowaCRM is cloud-hosted with automated backups, updates, and 99.9% uptime SLA. No server management required on your side.
How does it integrate billing with network?
RADIUS and billing share the same subscriber database. Authentication checks billing status in real-time. Billing changes trigger network updates instantly via CoA.
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