Home Blog FreeRADIUS CoA for ISP Plan Changes and...

FreeRADIUS CoA for ISP Plan Changes and Renewals

June 03, 2026 · NowaCRM Network Engineering Team

FreeRADIUS CoA lets an ISP change the policy of an online subscriber without waiting for the subscriber to disconnect and reconnect. For prepaid broadband operations, CoA is useful for renewals, speed upgrades, FUP throttling, and forced disconnects.

CoA connects billing events to live sessions

When a subscriber pays, changes plan, crosses FUP, or gets suspended, the billing platform can send a Change of Authorization or disconnect request to the NAS. The NAS then updates the live session according to the new policy.

Use CoA for payment restoration

If an expired subscriber pays while still connected in a restricted state, CoA can restore the correct speed immediately. Without CoA, the subscriber may need to reconnect before the new plan applies.

Use CoA carefully for disconnects

Forced disconnects should be logged with the reason, subscriber, NAS, operator, and billing state. This keeps support teams from guessing why a customer went offline.

Monitor failures by NAS

CoA failures can happen because of wrong NAS IPs, shared secrets, firewall rules, unsupported devices, or stale sessions. A good platform should expose these failures instead of hiding them in logs.

NowaCRM links billing status, plan policy, FreeRADIUS, MikroTik workflows, online sessions, and CoA actions so live network behavior follows subscriber state.

Knowledge Hub

Need Technical Help?

Check out our technical documentation for API references, network configuration guides, and RADIUS setup instructions.

Explore Documentation

Want to See NowaCRM in Action?

Schedule a free demo and see how NowaCRM can streamline your ISP operations.

Request Demo